Frequently Asked Questions
Everything you need to know about shopping with AUTOONE.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days. You will receive a tracking number via email as soon as your order ships.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. To initiate a return or exchange, please visit our online Return Center and enter your order number.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own to ensure the perfect fit.
What payment methods do you accept?
AUTOONE accepts all major credit cards including Visa, Mastercard, and American Express. We also offer express checkout options through PayPal, Apple Pay, and Google Pay, as well as 'Buy Now, Pay Later' via Klarna.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable Tencel. You can find specific material details on each individual product page.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team or using the 'Cancel' button in your confirmation email.